Bet Nation Responsible Gambling Policy

Bet Nation is aware that gambling is a form of entertainment to a large majority of people, however Bet Nation is conscious of those who can become vulnerable to problem gambling. Bet Nation is therefore committed to provide a responsible gambling service, where clients have access to online tools so they can exclude themselves or limit their betting activities. Our betting operations are governed by this policy and a code of practice.

Client Care Principles and Responsible Gambling

We aim to consistently promote responsible gambling practices. Gambling should be an enjoyable form of entertainment which does not create problems. The aim is to achieve a balanced approach in the provision of wagering services, taking account of the interests of our clients, the community at large and us as the wagering operator.

Minors

As a responsible operator, we are committed to actively taking steps to exclude minors from placing a wager using our betting platforms. Our clients are identified through Veda or through the Customer Identification form. Our services are to be used by persons who are at least 18 years old.

Take a break

We are committed to making Sports Betting a fun and entertaining experience while protecting those with potential gambling problems. Bet Nation customers can take a break from gaming at any time. These breaks can go from a day, 1 week, 1 month or any other period up to 6 weeks. Once the time-out/cool-off period expires, the account will reopen automatically.

Self Exclusion

If you feel that you are losing control of your play and would like help in restricting your access to our betting platforms, we offer you the option to self-exclude from betting with us. Self-exclusion can be temporary or permanent. If you would like to self exclude, this option is available in the My Account section of the website. Alternatively, please contact our Responsible Gambling Support Service by email at support@betnation.com.au

Pre-Commitment

As part of our responsibility towards responsible gambling, we have a pre-commitment limit mechanism which allows you to set your daily maximum deposit amount.

Activity Statements

Activity statements are available to request any time by contacting support@betnation.com.au

“Winners know when to stop” - Brendan Fevola

Need Some Help?

Bet Nation is committed to educating and supporting those who are struggling with their relationship to gambling.

Visit Gambling Help for Counselling, information & supports 24/7

https://www.gamblinghelponline.org.au/ or 1800 858 858